October 17, 2021

In view of recent developments pertaining to the unfortunate spread of the Corona Virus (Covid-19), the Federal Government directed a total lockdown of some States from the 30t​h of March 2020, while some State Governors also directed total lockdown in their respective States.

To achieve these objectives, the Nigerian Communication Commission developed the following ​Frequently Asked Questions (FAQs)​ with regards to data consumption and usage:

* What does G stand for?
As explained above, “G” stands for “GENERATION”. When you connect to internet, the speed of your internet access is dependent upon the signal strength and the access technology. The technology is shown in alphabets like 2G, 3G, and 4G etc. right next to the signal bar on your mobile phone’s home screen.

*What is Mobile Data?Mobile data is internet content accessed by, or delivered to your phone over a wireless/cellular (i.e. mobile) connection. When you purchase mobile data plans, you are entitled to a certain amount of data over a fixed period of time. You can also access the internet through Wi-Fi connections depending on whether you have access to that particular Wi-Fi network. With mobile data however, you can use the internet as long as your phone can detect your network’s data signals, and you have an active data plan on that network. Therefore, the mobile data is what allows your phone to get online when you are away from Wi-Fi.

* How do Internet Service Providers (ISPs) estimate data usage?
Your data consumption depends on a large number of factors. As mentioned above, the nature of technology (2G, 3G, 4G or 5G), the quality of the network, the speed of download, the type of websites you visit, the specifications of your handset, and so many other factors contribute to your data consumption.

For instance, two handsets can use different amounts of data to download or stream the same video on YouTube!

The following ​approximations give an estimation of data usage. ​Please note that these are mere estimations provided by an operator based on typical/average file sizes​.

1 Hour of Social Media = 200mb
1 Hour of Browsing = 60mb
1 Hour of Instant Messaging with video calls = 140mb
1 Hour of streaming music = 60mb
1 Hour of Streaming Videos = 350mb (Non HD) and 1GB (HD) 1 Email sent or received with attachments = 500kb
1 minute of connected game play = 60mb
*What activities use up the most data?As you will notice from the answer to question 6 above, the most common activities (inclusive of uploads and downloads) that use large amounts of data are as follows:
 ● Downloading and watching videos online especially on sites Like Netflix and YouTube.
● Sending and receiving emails with large attachments.
● Software updates and virus​ definition uupdates.
● Going on Social Media sites such as Facebook, Snapchat, Instagram,Twitter, Tik Tok etc.
● Playing Games on a website or via a downloaded app.
● Remote security cameras.
● Data sent between sites on a Virtual Private Network (VPN).
● Mobile App online Notifications from social media, social marketingsites etc.
*How can I use my phone to manage my data usage to avoid Data wastage?
Your smart phone’s default settings are typically configured to get the best possible experience, which comes at the cost of your data usage. 

You can change those settings to manage your data usage in the following ways:

By Manually Capping Mobile Data: To do this,Go to Settings > Network & Internet > Data Usage > Billing CycleBy Manually setting Data SaverActivate data saver: Locate “Data Usage” on your device and activate“Data Saver”. 

This will help cut down your data usage bypreventing apps from using data in the background. Disable auto-update on your App store.
Disable multimedia auto-download on your social media apps Turn off your data when it’s not in use.

Stop Apps from automatically Synching: to do this,

Go to Setting > Apps & notifications > Select App > Select Disable Background DataDon’t Stream it, Download It.

It is more advisable to download video or audio content to save data than to stream it online.

● Set data alert notifications on your mobile phone.

● Avoid multiple configuration of the same email address on your mobile phone. For instance, do not configure your Gmail address on your email app as well as Gmail app at the same time on the same mobile phone.
*How to monitor and limit data usage on an Android phone:
a. USE DATA SAVER MODE

If you have Android 8.0 or later, your phone should come equipped with Data Saver mode, which kicks in when you are not on Wi-Fi and ensures that apps and services that are not being actively used won’t be able to stream data in the background.

It is very easy to turn Data Saver mode on and off. To do this,

● Go to Settings
● Go to “Network & internet” > “Data usage”
● Select “Data Saver.” Toggle “Use Data Saver” on.
There may be specific apps that you want to allow to use background data, even when Data Saver mode is on. For example, you may want to get Twitter notifications no matter where you are. 
To do this;

▪ Go to the “Data Saver” page (see above)

▪ Tap on “Unrestricted data”

▪Scroll down to any apps that you want to enable for background data use even when Data Saver mode is on. Toggle them on.

b SET A DATA LIMITYou can set your phone to issue a warning if you’re nearing your data limit before the end of your monthly billing cycle. You can even set a limit beyond which your phone will not use any data. To do this,


▪ Go to Settings


▪ Go to “Network & internet” > “Data usage” > “Data warning &limit”
▪ Tap on “App data usage cycle.” This will let you set the day that your account starts it’s monthly cycle.
▪ Back up and toggle “Set data warning” on. You can then enter the data limit – say, 4GB — that you want for yourphone.
*How do I Limit Data Usage on Apps?

A. YouTube:

● Open the YouTube App.

● Tap on the profile icon at the top right corner

● Select Settings.

● Click on General.

● Turn on “Limit Mobile Data Usage”.
B. Play Store (Android):

● Go to the Google Play store.

● Click on Menu & go to Settings.

● Click on Auto-update apps.

● Select “Auto-update apps over Wi-Fi only”.

● You also have the option to choose “Do not auto-update apps
C. IOS (Apple: I-Phone) :

● Go to settings on the I-phone

● Click on iTunes and App Store

● Got to Mobile Data Option

● Turn off ‘Automatic Updates’

● Or you can turn off the apps that you don’t want automatic updates.

● You can also click on App downloads and select the preferred option in regards to app downloads. 

D​. ​Instagram:

● Open Instagram options.

● Go to Accounts.

● Go to Settings.

● Select Cellular Data Use.

● Then tick Use Less Data
E.​ W​hatsApp – Deactivate Auto-download

● Go to the “settings” section in your WhatsApp APP.

● Click on “Data and Storage Usage”.

● Select Media Auto Download option.

● Deselect all options under “When Using Mobile Data”.

● You can also enable low data usage for WhatsApp Calls
F. F​acebook – Switch Off Auto Play

● Go to your Facebook option icon (the three horizontal bars at the top right corner).

● Click on App Settings (Under help & settings).● Click on AutoPlay.● Select never auto play videos.● In addition, you can activate the “Data Saver” option.● Navigate to the option icon.● Then go to settings & Privacy.● Select Data Saver.● Toggle the data saver on.


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