July 27, 2021

The Nigerian Communications Commission, NCC, in 2019 was on top of its game in fulfillment of one of its core mandate as a regulatory agency in ensuring compliance of players and service operators with established rules and directives guiding efficiency of the industry.

In the first quarter of 2019,the Commission received submissions from Mobile Network Operators (MNOs) – MTN, Airtel, EMTS, Globacom and Interconnect Clearing Houses (ICN, Breeze, Exchange Telecoms, Nicoon X), for the Quarter 4 of 2018, in pursuant to the directive that Mobile Network Operators (MNOs) and interconnection clearing houses should forward their interconnect traffic to the Commission on monthly basis,

The analysis of the report showed that only Globacom did not comply with the direction of routing at least 10% of its traffic to the Clearing Houses. Consequently, the Commission took appropriate action against the operator.

Also in in Q1, 2019 the audit exercise on Subscriber Identification Number (SIM) Replacement Guidelines in the Nigerian Telecoms Industry took place against the background of prevalence of complaints regarding illegal SIM Swap by fraudulent individuals in the telecoms market. The Commission had established a Guideline for SIM Replacement which came into effect on 9th June, 2017.

Consistent with NCC mandate as enshrined in Section 89 of the Nigerian Communications Act (NCA) 2003, the Commission prepared a quarterly audit exercise of MNOs’ platforms with a view to ascertaining the level of compliance with the Commission’s Guideline on SIM Replacement. Requirements and procedures were outlined by the Commission to safeguard subscriber’s identity from fraudulent activities of some criminal elements in the telecoms sector. The audit exercise was considered very critical in reducing instances of fraudulent SIM upgrade and replacement which accounted for financial loss and security breaches in the country. The appropriate departments of NCC are currently working on processes to address and manage the findings from the audit exercise in a manner that will quantifiably address the challenges of fraud around SIM cards.

On performance of Operators on the Mobile Number Portability (MNP) Scheme, the Commission’s technical audit team carried out a comprehensive compliance audit exercise of the MNP Platform from 12th – 14th March, 2019 which was in consistency with the mandate of NCC’s Compliance Monitoring & Enforcement (CME) Department, to monitor key activities relating to the performance of all stakeholders on the Mobile Number Portability (MNP) policy and given the need to ensure a seamless porting process with strict adherence to the MNP Regulations 2014 and the Business Rules & Port Order Processes,

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